Frequently Asked Questions
Everything you need to know about our herbal wellness solutions.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, please reach out to our customer care team to initiate a return or exchange.
Are your products organic and sustainably sourced?
Yes, we pride ourselves on sourcing the highest quality, non-GMO, and organic ingredients. We work closely with sustainable farms to ensure the purity and potency of our herbal blends.
Can I change or cancel my order after it has been placed?
Since we strive to process orders as quickly as possible, we can only make changes or cancellations within 1 hour of the order being placed.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary depending on the destination.
How should I store my Apothékary products?
To maintain maximum freshness and potency, we recommend storing our powders and tinctures in a cool, dry place away from direct sunlight.